TCM is extension of your credit department. Maintaining customer relations is and always will be our primary consideration.
TCM,Inc. is a professional collection service established in 1978. Since our beginning we have grown consistently with accounts at both the local and national levels. Our effectiveness and growth in a highly competitive industry is based on simply working hard for our clients while maintaining courteous and effective communications with collection contacts.
A key ingredient to a successful client/agency relationship is an open communication channel. We share a common goal; maximum collections with a minimum of complaints.
PRIVACY POLICY
By using this website, webpage or software, you consent to the data practices described in this statement. This Privacy Policy applies to this website and governs data collection and usage. This page informs you of our policies regarding the collection, use and disclosure of Personal information we receive from users of this website. TCM is a collection company, and any personal information gathered may be used to collect from you for your debt.
INFORMATION GATHERED AND TRACKED
While using our website, we request personal information that can be used to contact or identify you when you create an account, request a service, answer a survey, correspond with us or engage in certain other activities on our website. The personal information may include your name, address, phone number and method of payment information. TCM is a debt collection business and any information you provide, can be used to collect on your debt. In addition, we may use a third party service such as Google Analytics that collects monitors and analyzes this information. You make the decision whether to respond to requests for personal information. If you do not wish to provide the requested information, however, you may not be able to complete the transaction. The security of your personal information is important to us, but no transmittal of personal information over the internet, or method of electronic storage is 100% secure. We will strive to use commercially acceptable means to protect your personal information, but we cannot guarantee its absolute security.
INFORMATION SHARED LIMITED
TCM does not sell, rent, or lease to third parties any of the personal information that is collected. TCM may provide your personal information to a subcontractor or affiliate in order to assist with the collection of some debt. TCM will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to conform with the law, comply with legal process served on TCM, protect and defend rights or property of TCM and/or act under exigent circumstances to protect the personal safety of other users, staff or the public.
COMMUNICATIONS
We may use your personal information to contact you regarding payment or collection on a debt. TCM is a collection company, and any personal information gathered may be used to collect from you for your debt. We may contact you by regular postal service mail, email, text message and/or by calling your home and/or cell phone.
COOKIES
TCM’s website uses “cookies” to personalize and track your online experience. Cookies are small text files that are stored on your hard disk by the website’s server. We use cookies to collect information and simplify the process when you return to our website. You can accept or decline cookies. You can set your web browsers to automatically accept or decline cookies, as you prefer. If you choose to decline cookies, you may not be able to fully use TCM’s website.
BUSINESS PARTNERS
TCM is linked to business partners’ websites that are maintained by them. When you submit information to one of our business partners’ websites you may be submitting it to both TCM and our business partners. The privacy policy of those business partners’ websites may be different from our privacy policy. We encourage you to read the privacy policies on any business partners’ website to which you link for information about their privacy policy.
CHANGES TO THIS PRIVACY POLICY
This Privacy Policy is effective immediately and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of our website after we have posted any modifications to this Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
CONTACT US
If you have any questions, comments or would like to change your communication preferences, please contact us by using this link: accounts@tcmcollects.com
SMS WIRELESS POLICY
In accordance with the Terms and Conditions governing the website of Tennessee Credit Management, Inc. d/b/a TCM (hereinafter referred to as “TCM” or “us”), by providing your cell phone number, you have given us your consent to send you text messages, in conjunction with the management of your account and collection of the debt. TCM is a debt collection business and any information you provide, can be used to collect on your debt. Your cellular provider’s message and data rates may apply to any confirmation messages or subsequent messages that we send and/or to which you reply. You understand and consent that any text message sent by us may be seen by anyone with access to your phone. Accordingly, you should take steps to protect your phone and your text messages if you want them to remain private. Please do not send any confidential information by text message.
Please note that text messages that we send to you will include our name, but will be sent by another company. Please, notify us immediately if you change your cell phone numbers or plan to provide your phone to another person.
This Text Message Policy is effective immediately and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Text Message Policy at any time and you should check this SMS Wireless Policy periodically. Your continued use of our website after we have posted any modifications to this SMS Wireless Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified SMS Wireless Policy.
You agree and consent to be contacted by TCM, our agent, employees, attorneys, business partners and affiliates through the use of email, phone calls and/or SMS text messages to your cellular, home or work phone numbers, as well as any other phone number you have provided in conjunction with this account, including the use of automatic telephone dialing systems, auto-dialers or an artificial or pre-recorded voice.
OPT-OUT or STOP
If you wish to stop receiving text messages, reply to any text message we have sent you and simply type STOP. Your stop request will become effective within one day. To stop text messages by phone or email or for questions about this policy, please contact:
TCM, Customer Service, P.O. Box 1945, Corinth, MS 38834
Tel. (662) 286-2680, accounts@tcmcollects.com
HELP or SUPPORT
If at any time you need TCM’s contact information or information on how to stop text messages, reply to any text message sent by us and include the word HELP. TCM will respond to your message with this information. Some of the text messages we send may include links to websites. To access these websites, you will need a web browser and internet access.